Terms of service

Last updated: August 14, 2026

Overview

This online store is operated by Prime Pack Depot Inc. These Terms of Service apply when you visit our website or purchase products from us. By using the website or placing an order, you agree to these Terms and the policies referenced below.

Product and store information

We work to present clear product descriptions, prices, and availability. Product availability may change. If information affecting an order requires clarification, we may contact you using the information provided with the order.

Orders and payment

You agree to provide accurate and current contact, billing, shipping, and account information. By placing an order, you agree to pay the total displayed at checkout using an available payment method.

Shipping, pickup, and local delivery

We ship only within the United States. Processing, delivery, free pickup, and local delivery account requirements are described in our Shipping Policy.

Returns

Return eligibility, return shipping responsibility, and restocking-fee information are described in our Return and Refund Policy.

Customer accounts

If you create an online account, you are responsible for keeping your login information secure. Local delivery requires a separate local account setup through sales@primepackdepot.com.

Acceptable use

You may not use the website for unlawful activity, interfere with its operation or security, attempt unauthorized access, or use the website in a way that harms us or another person.

Third-party services

Our store is hosted by Shopify, and payment or other website functions may be provided by third parties. Your use of a third-party service may also be subject to that provider’s terms and privacy practices.

Privacy

Our Privacy Policy explains how personal information is collected, used, and shared.

Applicable rights

Nothing in these Terms excludes or limits any right or remedy that cannot lawfully be excluded or limited.

Changes to these Terms

We may update these Terms by posting the revised version on this website. The version displayed on the website is the current version.

Contact

Questions about these Terms may be sent to sales@primepackdepot.com.